Cookie Policy

Cookie Policy

What is a cookie?

A cookie is a small information file that is downloaded to your desktop or device when you visit a website. The term cookie can be described by an array of files, for example, pixel tags (these tend to be small blocks of code on a webpage or email that place cookies), mobile device identifiers, and web storage used in desktop software or mobile software.

Cookies are harmless and can help improve your experience when using a website because, among other things, they help us to:

Understand your browsing habits

Respond to you as an individual by tailoring our operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

Track your navigation through our Site so that we are able to monitor which pages you find useful and which you do not.

Understand the number of visitors so that we can analyse data about web traffic, which helps us improve our Site.

How do we use them?

(1) Essential

We use the following types of cookies for business and fundamental purposes that are essential to our Sites. Here’s why:

  • Certain cookies enable our Sites to function and can’t be switched off in our systems. You can’t decline these cookies because our Sites wouldn’t work as a result.
  • Cookies which allow us to recognise and count the number of visitors, where they’ve come from, and track how visitors move around our Site when they’re using them. These also help to improve the way our Sites work (for example, by ensuring that you’re finding what you’re looking for easily). The data that’s stored in these cookies is collected and then aggregated and is therefore anonymous.
  • Cookies allow us to recognise you when you return to our Site. These cookies are only used to help improve your onsite experience by enabling us to personalise our content to you, greet you by your name, and remember your preferences (for example, your choice of language or region).
  • Cookies which allow us to confirm a sale or process a transaction on our Site. Without these we are unable to operate as an e-commerce business.
  • To investigate and resolve complaints or issues on our Site, this may be due to a transaction, or a display error. In some instances, we may use the data from cookies to identify issues with our Site, either from complaints or diagnostics.
  • Review and test new functionality on our Site to make sure that it’s working properly.

(2) Non-Essential

Some cookies are considered non-essential. We’ll only use these cookies if you’ve given your consent for us to do so, these cookies can be classified as follows:

Analytics & Tracking – we use these non-essential cookies to understand how you use our web pages and services while on our Site. This data is used to measure how many users visit each page, and what options they click on. The cookies may be cross functional.

Performance & Testing – we use these cookies to improve your experience and to make sure that our Site are running smoothly. They will also be used to test new features that may be used in the future. 

Advertising – We use these cookies to pick and place adverts that we think you’d like to see, alongside our partners. They also let us measure how effective they are by checking the types of adverts and how often they’re shown, as well as how you interact with them. 

You can choose to accept or decline these cookies. If you choose to decline, this may prevent you from taking full advantage of our Site.

Most cookies are deleted as soon as you close your browser; these are known as session cookies. Others, known as persistent cookies, are stored on your device either until you delete them, or they expire. For example, the cookie used to keep you signed into your account expires after 90 days. Every time you visit our Site, for example, you will be kept signed in for a further 90 days.

Behavioral advertising 

We have relationships with carefully selected and monitored suppliers who may also set cookies during your visit. The purpose of these cookies is “behavioural advertising” (also known as “remarketing”), which is a means of showing you relevant products and services based on what you appear to be interested in. If you’d like to opt-out of behavioural advertising, please go to the Network Advertising Initiative website for guidance and more information.

Fraud prevention

Traveldescribe use both first and Third-Party cookies as a security measure to protect against fraud and abuse and to help identify irregularities in online behavior. These may include cookies written with Flash technology. You can manage Flash cookies using the Settings Manager for Adobe Flash Player. Although we do not recommend taking such action, this tool enables you to disable the use of Flash cookies or limit activity to specific domains. You can access the tool by right-clicking on any Flash content displayed on your browser and selecting ‘Settings’ or ‘Global Settings’ from the drop-down menu.

Other information

We aim to keep the cookies information provided to you as accurate as possible and use all reasonable efforts to review and update the details. It’s possible that the services we use may make changes to their cookie names and purposes. Some services, particularly social media platforms (such as Facebook and Twitter) change their cookies regularly. This won’t be reflected in our cookie policy straight away.

If you require any further information on cookies including how to see what cookies have been set and how to manage, delete and turn them off, please visit www.aboutcookies.org or www.allaboutcookies.org.

Please note these are external websites and we’re not responsible for the accuracy of the information provided to you on these sites.

Privacy Policy on Cookies Usage: When you visit this site, it may store or retrieve information on your browser, mostly in the form of cookies. Cookies collect information about your preferences and your device and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. You can find out more and change our default settings with Cookies Settings.